Resources

Pay by Bank, explained.

How payments start, what customers see and what each status means.

The basics

What is Pay by Bank?

Pay by Bank lets a customer approve a payment through their bank instead of entering card details. They choose their bank, review the payment and authenticate there.

No card form

The customer does not type a card number into Paydot.

Bank approval

The bank controls authentication and final approval.

Payment status

Paydot displays the latest status returned through the payment flow.

Starting a payment

Three ways to start a payment.

Payment link

Send a payment link in an invoice, email, message or support conversation.

Counter QR

Enter an amount at the counter and let the customer continue on their own phone.

Online checkout

Offer Paydot alongside the other ways a customer can complete an online purchase.

Payment tracking

What each payment status means.

Paydot has received a successful result for the payment flow.

Pending

The latest result is not final yet. Check again before treating it as complete.

Failed

The payment was not completed. The customer may need to try again.

Your bank remains the source of truth for funds in your account.

Responsibilities

Who handles what?

One payment, three distinct roles. Open each step to see where its responsibility starts and ends.

01 · Experience

Paydot creates the payment interface, sends the customer towards bank approval and shows the result returned to the flow.

  • Payment setup
  • Customer interface
  • Returned status
02 · Connection

Plaid B.V. provides the regulated payment-initiation service and the bank connectivity used in the Paydot flow.

  • Payment initiation
  • Bank connection
  • Result delivery
03 · Approval

The customer’s bank authenticates them and handles the payment instruction inside its own service.

  • Authentication
  • Final approval
  • Customer account

Paydot does not hold customer funds or ask for bank credentials.

Support

Need help?

Contact support